Privacy Policy for Central Bay Roofing & Restoration
Last Updated: September 22, 2025
Introduction
Central Bay Roofing & Restoration ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you visit our website, https://www.centralbayroofing.com (the "Site"), and use our services. We encourage you to read this policy carefully to understand our information handling practices.
By using our Site and services, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
Information We Collect
We collect several types of information for various purposes to provide and improve our services to you. The types of personal information we may collect include:
Contact Information: When you fill out a contact form, request a free estimate, or otherwise communicate with us, we may collect your name, email address, phone number, and physical address.
Project Details: To provide accurate estimates and perform our services, we may collect information about your property, roofing needs, and project requirements.
Communications: We may keep a record of your communications with us, including emails, phone calls, and messages submitted through our Site.
Website Usage Data: We may collect information about how you access and use our Site. This may include your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Cookies and Tracking Data: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
How We Use Your Information
We use the collected information for various purposes, including to:
Provide, maintain, and improve our services
Respond to your inquiries and provide customer support
Schedule and manage appointments and projects
Prepare and deliver estimates and invoices
Communicate with you about your project and our services
Send you marketing and promotional materials, where permitted by law
Monitor the usage of our Site and analyze trends
Detect, prevent, and address technical issues
Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and marketing services. These service providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Your Privacy Rights
As a California resident, you have certain rights under the CCPA regarding your personal information. These rights include:
The Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
The Right to Delete: You have the right to request the deletion of your personal information that we have collected.
The Right to Opt-Out: You have the right to opt-out of the sale of your personal information. As we do not sell personal information, this right is not applicable to our practices.
The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframes required by law.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children's Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: info@centralbayroofing.com
By phone: (510) 521-7334
By mail: 1814 Clement Avenue, Alameda, CA 94501